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©2017 TP-Link
Q1. What should I do if I forget my web
management password?
Refer to FAQ > Q3 to reset the router, and then create a
password for future logins.
Q3. How do I restore the router to its factory
default settings?
With the router powered on, press and hold the
WPS/RESET button until all the LEDs turn on and then
release the button.
Q2. What shoudl I do if I can’t access the web
management page?
If the computer is set to a static or fixed IP address,
change the settings to obtain an IP address
automatically.
Verify that http://tplinkwifi.net is correctly entered in the
web browser. Alternatively, enter http://192.168.1.1.
Use another web browser and try again.
Reset your router to its factory default settings ( FAQ >
Q3) and try again.
Disable and then enable the network adapter in use.
Q5. What should I do if the "Unknown Modem"
message displays?
Visit www.tp-link.com and go to Support >
Compatibility List. And check whether your 3G/4G USB
modem is on the 3G/4G Compatibility List.
If the latest firmware or bin file doesn't support your
modem, please contact our technical support.
Q6. How do I update the firmware of the router?
1. Go to the product page of TL-MR3020 at
www.tp-link.com, click Support > Firmware and
download the the latest firmware.
2. Connect your computer to the router via an Ethernet
cable (recommended) or wirelessly.
3. Log in to the web management page and go to
Advanced (or Settings) > System Tools > Firmware
Upgrade to update the router.
Q4. What should I do if I can‘t access the
internet with an identified 3G/4G USB
modem?
Insert a suited SIM/UIM card into the 3G/4G USB
modem correctly.
Plug your 3G/4G USB modem directly into your PC and
disable the PIN verification via the modem utility.
Verify that the 3G/4G USB modem works well on your
PC.
Consult your ISP for the latest dial number and APN
(Access Point Name), and correct the preset
information manually.
LEDs:
Ports & Buttons:
IndicationStatus
On
On
On
On
O No WPS connection is established.
On
O
O
O
O
The router is on.
The internet is available.
The router is o.
LED
WPS/RESET
(Power)
(Internet)
The internet is unavailable.
Flashing
The Ethernet port is not connected.
WPS connection is being established.
WPS connection has been established.
The wireless network is enabled.
The wireless network is disabled.
The Ethernet port is connected.
(Wireless)
(WAN/LAN)
DescriptionPort/Button
Mode Switch
WAN/LAN
Power
3G/4G USB
WPS/RESET
The port is used to connect to the power adapter.
To establish WPS connection, press the WPS
button on your device and then press the
WPS/RESET button on this router.
To reset the router, press and hold this button
until all the LEDs turn on and then release it.
This port is used to plug a 3G/4G USB modem into.
This switch is used to determine the operation
mode of the router.
Hardware Information
For technical support and other information, please visit http://www.tp-link.com/support
If you have changed the default SSID and password, you have to
reconnect your wireless devices to the new Wi-Fi network.
WISP Client Router
WISP
A
B
1 Switch the operation mode to WISP and connect the
hardware according to the left diagram.
2 Connect your device to the router wirelessly or via an
Ethernet cable. The SSID (wireless network name) and
password are on the router’s label.
3 Enter http://tplinkwifi.net in a web browser and create a
password for future logins.
4 Select your Time Zone and click Next.
5 Click Scan to find the corresponding network of your WISP.
Enter the Password for the selected wireless network if it is
encrypted.
6 Select Internet Connection Type and enter corresponding
parameters. Then click Next.
7 Either customize your Network Name (SSID) and Password
or keep the default ones, and then click Next.
8 Click Finish to apply the configuration.
WAN: 3G/4G (3G/4G Router Mode With Ewan
Backup, Wireless Router Mode, Wireless Router
Mode With 3G/4G Backup).
LAN: 3G/4G (3G/4G Router), WISP, Access Point
Mode, Repeater/Bridge Mode.
2


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