751645
26
Zoom out
Zoom in
Previous page
1/28
Next page
Problem Possible reason Remedy
The remote control is not
working.
The battery is exhausted Change the batteries
Apps such as You Tube can’t be
controlled like scroll down or
select.
A standard mouse/air mouse is
required to control touch screen.
Use a standard mouse or install
another application which does
not require air mouse (touch
screen) function
Cannot turn on the receiver The power adapter is not
connected to the 230 V outlet or
12 V plug into receiver.
Check whether the power
connector is completely
plugged into the DC socket of
the receiver.
No signal or weak signal,
intermittent reception.
Cables might have loosened.
Moisture might have entered
into cables or connectors.
Heavy rain at present.
Heavy storm at present.
Check the cable connections,
LNB and other equipment
connected between the LNB and
the receiver, or adjust the dish.
Wait for rain/storm to subside.
The satellite dish is not pointing
at the (correct) satellite(s)
Adjust the dish. Ask a local
satellite specialist for advice.
The satellite dish is too small
Trees or buildings are blocking
the path.
Change to a larger dish
Change the position of the dish
Scrambled service
Message in DTV
The channel is scrambled. Select an alternative channel.
No menu or signal from the
Android satellite receiver on
the TV
Wrong input on the TV Check whether the correct HDMI
input on your HDTV is selected.
The connections are not done
properly.
The quality of the connected
cables is insufficient.
Ensure that the connections are
done correctly and are fitting
well to the connected input/
output.
Check that the quality of all
cables is good. Reconnect all
cables between the receiver and
the TV set.
No internet connection/activities Make sure the wireless network
is connected and the security
key for the encrypted network
is correct.
Make sure you select the correct
IP address settings.
Some HDTVs cannot display the
entire picture
Setup the screen ratio on your
HDTV as automatic or change
the screen size in the system
menu.
22
26


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Strong SRT 2402 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Strong SRT 2402 in the language / languages: English as an attachment in your email.

The manual is 1 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Strong SRT 2402

Strong SRT 2402 User Manual - German - 32 pages

Strong SRT 2402 User Manual - French - 29 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info