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Prepared by MSI Notebook FAE
Version: 2.0
Date: 2015/08/31
Windows 10 Upgrade Information & Troubleshooting Guide
Windows 10 Upgrade Notification
Check the Windows 10 upgrade list to know if your MSI notebook supports Windows 10.
If a notebook has the download link ( ) on the Windows 10 upgrade list, you can find
all Windows 10 driver/application from the notebook download page.
If you don’t see the driver link for your notebook, you can still upgrade to Windows 10
and use the Windows 8.1 driver/application from your notebook download page or use
the Windows 10 built in driver/driver installed by Windows Update. (See B. Windows
Update & Driver Update in Windows 10 upgrade guide for instructions.)
For notebook which is NOT listed in the Windows 10 upgrade list. Please aware the
Windows 10 upgrade list only includes recommended MSI notebooks. You still can
upgrade if a notebook passed "Get Windows 10 app", but there might be potential
compatibility issues regardless of whether or not the device meets the minimum system
specification for Windows 10.
Before Upgrade to Windows 10
What you need to know before running Windows 10 upgrade: (FAQ/Video Tutorial) and make
sure that your notebook has met the upgrade system requirements.
Its suggested to create a system recovery media with MSI BurnRecovery tool just in case if
you don’t like Windows 10 or prefers your original system better, you can always use this recovery
media to restore the system back to the factory settings.
Proceed Upgrade
To get the step by step upgrade guide, please refer to the Upgrade Instruction.
After Upgrade to Windows 10
Connect to the internet and run the Windows Update right after finishing the upgrade process.
If you have any problems after the upgrade, please refer to the Troubleshooting Guide for more
useful guidance.
Back up all your important personal files and applications before the upgrade.
Uninstall all drivers and the Anti-Virus software before your upgrade.
(To uninstall your Norton Anti-Virus software, please download the removal tool.)
To know what does the installation error means and how to fix it, click HERE.
If you have encountered a Windows activation problem, please click HERE for help.
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