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PELLET BURNING STOVES
INSTALLATION AND MAINTENANCE MANUAL
37
6. PROBLEMS / CAUSES / SOLUTIONS
NOTE: All repairs must be performed by a technician with the stove off and disconnected the mains.
The control panel of the stove has trouble examine sensors. When the sensor detect the abnormal work temperature (below
40˚C), or the other sensor’s temperature is above 70˚C the auto-control temperature switches will react accordingly. When
temperature is below 30˚C, the safety control system will stop the stove automatically; when the other sensor, fixed into the
hopper, detect the temperature is above 70˚C, the stove will be shut down.
The general troubles, the possible reasons and the solutions are as following, after solving problems, start the stove again:
problems reason solution
1. The start light does not
light when power is on
No power in stove or in the
control panel.
Check the power and wires.
2. The blower doesn’t work
after pressing the start
bottom. (option with boiler)
If after 15 mins, it does not
work, there must be wrong
It is normal.
It will start automatically when
the temperature is above 30
degrees on the venting pipe.
Please wait
No power in stove or in the
control panel.
Or Unplugged on the mother
board
The low temperature sensor is
broken
Check the power and wires.
Plug it
Replace it
3. No feeding after 20 seconds of starting.
There are three stages for the feeding process.
One is during the several minutes, feeding is constantly. "Feeding" is showing on the LCD display
Two is the following couple minutes, the feeding light is off.:"LightIing" showing on the Display
The last stage is that feeding Every several seconds all the time after previous stages.
A. For the first stage (during
first several minutes)
Feed unit is blocked. Check the auger is blocked or not.
There is the problem about Check the fasten screw between auger and motor loose or not.
37


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