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What if my HP Sprocket Plus isn’t responding or won’t connect to my
mobile device?
If you have trouble connecting or other issues, reset
the device. Remove the Paper Cover and locate the
pin-hole near the Paper Tray. Insert a straight pin into
the hole to press the Reset Button until the printer
turns o. Restart the device.
Reset Button
LED Indicator Lights: Status LED and Charge LED
LED Color/Status HP Sprocket Plus Condition Description
Charge LED Red Charging Connected to power. LED will turn
green upon full charge. Printer can
be used while charging.
Green Fully charged Device is fully charged.
Status LED White, Blinking Powering on/Receiving
print job
LED ashes white when powering
on and when receiving a print job.
Red, Blinking Printer error When a print error occurs, the LED
will ash red. Wait for the light to
turn white to send a print job.
White Idle/On Powered on and waiting for print
job. Device defaults to power down
after 5 minutes without use. This
can be changed in the sprocket
menu.
Caring for your HP Sprocket Plus
Remove ngerprints, dust, and dirt from the printer using a dry microber cloth.
Keep the Paper Cover on to prevent dust and debris from entering the paper path.
Update the printer rmware. Make sure your mobile device is connected to the Internet and then open the HP
Sprocket app. If there is a rmware update available, a rmware update screen displays. Follow the on-screen
prompts to complete the update. Your printer must be charged to 50% or higher before a rmware update.
Keep your sprocket app updated. If you don’t have your mobile app set to automatically update, go to the
appropriate app store and make sure the latest version is installed.
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Others manual(s) of HP Sprocket Plus

HP Sprocket Plus User Manual - German - 15 pages

HP Sprocket Plus User Manual - Dutch - 15 pages

HP Sprocket Plus User Manual - French - 15 pages


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