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5
RESOLUCIÓN DE PROBLEMAS
Si el iPad no responde a su Folio debe haber una explicación simple,
como que la batería está agotada o que se produjo una sincronización
fallida. Por favor utilice la siguiente guía para ayudar a solucionar su
situación. Si ninguna de las acciones resuelve su problema, por favor
póngase en contacto con el área de Atención al Cliente de ZAGG y uno
de nuestros representantes estará encantado de ayudarle.
1. Reinicie su iPad manteniendo presionados los botones de inicio y de
encendido hasta que aparezca el logotipo de Apple® en la pantalla.
2. Apague su Folio y luego vuelva a encenderlo. En este momento usted
debería ver que el indicador LED se ilumina brevemente, si no, proceda
a cargar su Folio.
3. Después de la carga, prenda su Folio. Si el indicador LED no se ilumina,
y el teclado no funciona correctamente, por favor póngase en contacto
con el área de atención al cliente de ZAGG.
4. Si su Folio no puede establecer o mantener una conexión Bluetooth,
reinicie el módulo Bluetooth cargando su teclado.
5. Olvidar y re-sincronizar su Folio. En su iPad, seleccione:
CONFIGURACIÓN> BLUETOOTH> ENCENDER. Si “ZAGG Folio” aparece
como un dispositivo disponible, toque la flecha a la derecha de este y
elija que su iPad olvide el dispositivo.
6. Presione el botón Bluetooth en su Folio y observe que el indicador LED
parpadee mostrando una luz azul.
7. Su iPad debería mostrar “ZAGG Folio” como dispositivo disponible.
Selecciónelo.
8. Si su iPad muestra un mensaje de error, repita el proceso de
sincronización.
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