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Unable to make outgoing calls
Make sure you have dialled a valid number and press the
key
For international calls, check the country and area codes
Make sure your phone is connected to a network, and the
network is not overloaded or unavailable
Check your subscription status with your operator (credit,
SIM card valid, etc.)
Make sure you have not barred outgoing calls
Unable to receive incoming calls
Make sure your phone is switched on and connected to a
network (check for overloaded or unavailable network)
Check your subscription status with your operator (credit,
SIM card valid, etc.)
Make sure you have not forwarded incoming calls
Make sure that you have not barred certain calls
The caller’s name/number does not appear when a call
is received
Check that you have subscribed to this service with your
operator
Your caller has concealed his/her name or number
I cannot find my contacts
Make sure your SIM card is not broken
Make sure your SIM card is inserted properly
Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the
Volume key
Check the network strength
Make sure that the receiver, connector or speaker on your
phone is clean
I am unable to use the features described in the
manual
Check with your operator to make sure that your subscription
includes this service
Make sure this feature does not require an Alcatel
accessory
25


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