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Limited Warranty
ViewSonic
®
ViewPad
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship,
under normal use, during the warranty period. If a product proves to be defective in
material or workmanship during the warranty period, ViewSonic will, at its sole option,
repair or replace the product with a like product. Replacement product or parts may
include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic ViewPad are warranted for at least 1 year for labor from the date of the first
customer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied with
the product.
b. Any damage of the product due to shipment.
c. Removal or installation of the product.
d. Causes external to the product, such as electric power fluctuations or failure.
e. Use of supplies or parts not meeting ViewSonic’s specifications.
f. Normal wear and tear.
g. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as "image burn-in" which
results when a static image is displayed on the product for an extended period of
time.
4. Removal, installation, one way transportation, insurance, and set-up service
charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Cus-
tomer Support (Please refer to Customer Support page). You will need to provide
your product's serial number.
2. To obtain warranty service, you will be required to provide (a) the original dated
sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e)
the serial number of the product.
3. Take the original container to an authorised ViewSonic Service Centre or use the
prepaid product freight option to ship to ViewSonic directly.
4. For additional information or the name of the nearest ViewSonic service center,
contact ViewSonic.
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