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QG-STV80-V2-10-INT-121029
TrekStor GmbH
Kastanienallee 8-10
D-64653 Lorsch, Germany
www.trekstor.de
Supportinformationen
Sollten Sie Fragen zu Ihrem TrekStor Produkt haben, gehen Sie bitte wie folgt vor:
• ÜberprüfenSieanhandderProdukteigenschaftenundderFunktionenIhresGerätes
(auf der Verpackung ersichtlich), ob Sie die richtigen Einstellungen vorgenommen haben.
• LesenSieaufmerksamdiegesamteBedienungsanleitung.
• InformierenSiesichaufunsererWebsitewww.trekstor.de über aktuelle
Informationen zu Ihrem Produkt (z. B. neu verfügbare Firmware-Updates).
Wenn Sie weitergehende Fragen zu Ihrem Produkt haben, beachten Sie bitte die folgenden
TrekStor Supportoptionen:
FAQ Der FAQ-Bereich unserer Website bietet Ihnen vielfältige Problemlösungshinweise.
Hier erhalten Sie Antworten zu den am häufigsten gestellten Fragen zu
unseren Produkten.
E-Mail Füllen Sie das Supportformular auf unserer Website aus oder senden Sie
eine E-Mail an support.de@trekstor.de.
Telefonsupport Von Deutschland aus wählen Sie bitte 01805-TREKSTOR
*
, 01805-87357867
*
.
Die Nummer der Supporthotliner andere Länder finden Sie auf unserer
Website unter "SERVICE".
* 14 Cent/Min. aus dem deutschen Festnetz der DTAG, max. 42 Cent/Min. aus Mobilfunknetzen.
Support information
If you have any questions regarding your TrekStor product, please proceed as follows:
• Checkthefeaturesaswellasthefunctionsofyourdevice(apparentonthepackaging),
in order to use the correct settings.
• Readthemanualcarefully.
• Informyourselfonourwebsite www.trekstor.de/en about the up-to-date information
concerning your product (e. g. available most recent firmware releases).
In the case you have further questions regarding your product, please note the following
TrekStor support options:
FAQ The FAQ area of our website offers you a wide range of problem solving hints.
Here you can obtain answers to the most frequently asked questions
concerning our products.
E-Mail Please fill in the support form on our website or send an E-Mail to
support.en@trekstor.de. You can find mailing addresses for other
countries when you click "SERVICE" at the menu bar on our website.
Phone support Please find the number of the support hotline for your country on our website
under "SERVICE" as well.
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