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31. Informatie over de garantie en klantenservice
De garantie geldt 24 maanden na aankoop. Er is geen garantie die daarboven
uitstijgt.
Bij niet-toegestane wijzigingen van het apparaat (in het bijzonder de installatie
van vreemde, niet door de fabrikant gepubliceerde irmware of wijzigingen van
de hardware van het apparaat) vervalt de garantie.
32. Opmerkingen over de klantenondersteuning
Ga bi problemen of vragen over het product als volgt te werk:
Lees de bedieningshandleiding zorgvuldig door.
Ga naar het FAQ-gedeelte op onze website.
Hier vindt u antwoorden op veelgestelde vragen over uw product.
Controleer aan de hand van de productkenmerken en functies van uw
apparaat of u alles uist hebt ingesteld.
Raadpleeg de pagina met productdetails voor actuele informatie over uw
product (zoals nieuwe irmware-updates).
Blift het probleem zich toch voordoen, neem dan contact op met ons serviceteam.
Onze deskundige collega’s nemen alle stappen met u door en helpen u snel verder
met de verwerking van uw verzoek.
Doordat u via onze servicehotline of ons serviceformulier rechtstreeks contact met
ons, de fabrikant, kunt opnemen, kunnen we uw verzoek snel en goed verwerken.
Hier leest u hoe u contact opneemt met ons serviceteam:
www.trekstor.de/support
36


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Trekstor SURFBOOK A13B User Manual - English - 38 pages

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