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BA-IGSLIDER-DE-NL-V1.10-110420
TrekStor GmbH
Kastanienallee 8-10
D-64653 Lorsch, Germany
www.trekstor.de
Supportinformationen
Sollten Sie Fragen zu Ihrem TrekStor Produkt haben, gehen Sie bitte wie folgt vor:
• ÜberprüfenSieanhandderProdukteigenschaftenundderFunktionenIhresGerätes(aufderVerpackungersichtlich),
ob Sie die richtigen Einstellungen vorgenommen haben.
• LesenSieaufmerksamdiegesamteBedienungsanleitung.
• InformierenSiesichaufunsererWebsitewww.trekstor.de über aktuelle Informationen zu Ihrem Produkt
(z. B. neu verfügbare Firmware-Updates).
Wenn Sie weitergehende Fragen zu Ihrem Produkt haben, beachten Sie bitte die folgenden TrekStor
Supportoptionen:
FAQ Der FAQ-Bereich unserer Website bietet Ihnen vielfältige Problemlösungshinweise. Hier erhalten
Sie Antworten zu den am häufigsten gestellten Fragen zu unseren Produkten.
E-Mail Füllen Sie das Supportformular auf unserer Website aus oder senden Sie eine E-Mail an
support.de@trekstor.de.
Telefonsupport Von Deutschland aus wählen Sie bitte 01805-TREKSTOR
*
, 01805-87357867
*
. Die Nummer
der Supporthotline für andere Länder finden Sie auf unserer Website unter "SERVICE".
* 14 Cent/Min. aus dem deutschen Festnetz der DTAG, max. 42 Cent/Min. aus Mobilfunknetzen.
Support information
If you have any questions regarding your TrekStor product, please proceed as follows:
• Checkthefeaturesaswellasthefunctionsofyourdevice(apparentonthepackaging),inordertousethecorrectsettings.
• Readthemanualcarefully.
• Informyourselfonourwebsite www.trekstor.de/en about the up-to-date information concerning your product
(e. g. available most recent firmware releases).
In the case you have further questions regarding your product, please note the following TrekStor support options:
FAQ The FAQ area of our website offers you a wide range of problem solving hints. Here you can obtain
answers to the most frequently asked questions concerning our products.
E-Mail Please fill in the support form on our website or send an E-Mail to support.en@trekstor.de.
You can find mailing addresses for other countries when you click "SERVICE" at the menu bar
on our website.
Phone support Please find the number of the support hotline for your country on our website under "SERVICE" as well.
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