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BA-IGA2-DE-SE-V2.10-110720
TrekStor GmbH
Kastanienallee 8-10
D-64653 Lorsch, Germany
www.trekstor.de
Supportinformationen
Sollten Sie Fragen zu Ihrem TrekStor Produkt haben, gehen Sie bitte wie folgt vor:
• ÜberprüfenSieanhandderProdukteigenschaftenundderFunktionenIhres
Gerätes (auf der Verpackung ersichtlich), ob Sie die richtigen Einstellungen
vorgenommen haben.
• LesenSieaufmerksamdiegesamteBedienungsanleitung.
• InformierenSiesichaufunsererWebsitewww.trekstor.de über aktuelle
Informationen zu Ihrem Produkt (z. B. neu verfügbare Firmware-Updates).
Wenn Sie weitergehende Fragen zu Ihrem Produkt haben, beachten Sie bitte
die folgenden TrekStor Supportoptionen:
FAQ Der FAQ-Bereich unserer Website bietet Ihnen vielfältige
Problemlösungshinweise. Hier erhalten Sie Antworten zu
den am häufigsten gestellten Fragen zu unseren Produkten.
E-Mail Füllen Sie das Supportformular auf unserer Website aus
oder senden Sie eine E-Mail an support.de@trekstor.de.
Telefonsupport Von Deutschland aus wählen Sie bitte 01805-TREKSTOR
*
,
01805-87357867
*
. Die Nummer der Supporthotline für
andere Länder finden Sie auf unserer Website unter "SERVICE".
* 14 Cent/Min. aus dem deutschen Festnetz der DTAG,
max. 42 Cent/Min. aus Mobilfunknetzen.
Support information
If you have any questions regarding your TrekStor product, please proceed as follows:
• Checkthefeaturesaswellasthefunctionsofyourdevice(apparentonthepackaging),
in order to use the correct settings.
• Readthemanualcarefully.
• Informyourselfonourwebsite www.trekstor.de/en about the up-to-date information
concerning your product (e. g. available most recent firmware releases).
In the case you have further questions regarding your product, please note the
following TrekStor support options:
FAQ The FAQ area of our website offers you a wide range of problem
solving hints. Here you can obtain answers to the most frequently
asked questions concerning our products.
E-Mail Please fill in the support form on our website or send an E-Mail to
support.en@trekstor.de. You can find mailing addresses for other
countries when you click "SERVICE" at the menu bar on our website.
Phone support Please find the number of the support hotline for your country on
our website under "SERVICE" as well.
48


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