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Q1. What can I do if the login page does not appear?
A1. Make sure the computer is connected to the modem router properly.
A2. If the computer is set to a static or xed IP address, change the computer’s settings to
obtain an IP address automatically from the modem router.
A3. Verify http://tplinkmodem.net or 192.168.1.1 is correctly entered in the web browser
and press Enter.
A4. Use another web browser and try again.
A5. Reboot your modem router and try again.
A6. Disable and enable the active network adapter.
Q2. What can I do if I cannot access the internet?
A1. Make sure the telephone and Ethernet cables are plugged in correctly.
A2. Try to log in to the web management page of the modem router using the default address at
http://tplinkmodem.net or 192.168.1.1. If you can, try the following answers. If you cannot,
change the computer’s settings to obtain an IP address automatically from the modem
router.
A3. Consult your ISP and make sure all the VPI/VCI, WAN Link Type, account username and
password are correct. If they are not, please replace them with the correct settings and try
again.
A4. Restore the modem router to its factory default settings and reconfigure the modem router by
following the instructions in this Quick Installation Guide.
A5. Please contact our Technical Support if the problem persists.
Q3. How do I restore the modem router to its factory default settings?
Q5. What can I do if the ADSL LED does not turn solid on?
A1. Check your cables and make sure they are all plugged in correctly, including the
telephone lines and power adapter.
A2. Manually change your DSL settings. Log into the modem router’s web management
page. Go to Advanced Setup > DSL, untick all the modulation options except G.Dmt
Enabled, ADSL2 Enabled and AnnexL Enabled and click Save/Apply.
A3. Restore your modem router to its factory default settings by referring to FAQ > Q3.
A4. Remove the ADSL splitter, directly connect the modem router to the phone jack and
then reconfigure the modem router by following the instructions in this Quick
Installation Guide.
A5. Contact your internet service provider to verify if the ADSL line is in good status.
A6. Please contact our Technical Support if the problem persists.
Q4. What can I do if I forget my password?
Web management page password:
Refer to FAQ > Q3 to reset the modem router, and then use admin (all lowercase) for
both username and password to log in.
Wireless network password:
A1. The default Wireless Password/PIN is printed on the product label of the modem router.
A2. If the default wireless password has been changed, log in to the modem router's web
management page and go to Wireless > Security to retrieve or reset your wireless
network password (also called WPA/WAPI passphrase).
A1. With the modem router powered on, press and
hold down the WPS/RESET button on the rear
panel of the modem router for more than 5
seconds until all LEDs turn on momentarily,
then release the button.
WPS/RESET Button
Press & Hold for more than 5 seconds
Wireless
Wired
2. Configuring the modem router via a web browser.
Enter http://tplinkmodem.net or 192.168.1.1 in the address bar of a web
browser. Use admin for both username and password, and then click
Log in.
A
Note: If the login window does not appear, please refer to FAQ > Q1.
Ethernet cable
Please consult your ISP (Internet Service Provider) for the following
information before configuring the modem router.
VPI and VCI: _______ WAN Link Type: _______
Encapsulation Mode (optional): _____________
If your WAN Link Type is PPPoE/PPPoA, please get further information of
your account username and password.
A2. Log in to the web management page of the modem router, and go to Management >
Settings > Restore Default, click Restore Default Settings and wait until the reset
process is complete.
Note: All the internet settings in the figure below are used for demonstration only.
Verify or change the Wireless settings (wireless network settings) and click
Next to continue.
D
Check all the parameters and click Confirm to complete the configuration.
E
Note: You may personalize your wireless network name and key. Once done, you will have to
reconnect to your Wi-Fi network using the new wireless network name and key.
Click Next to start Quick Setup, and select the WAN Type. Here we use
ADSL WAN for demonstration. Then click Next.
B
C
Select your Country and ISP from the drop-down list. Complete the WAN
settings with the information provided by your ISP and click Next. Here we
use PPPoE for demonstration.
Quick Setup - WAN Configurations
Skip WAN
Next
Choose WAN Type:
For ADSL(Telephone line/RJ11) Service
For Ethernet(RJ45) ServiceEthernet WAN
ADSL WAN
Enable IPv6 for this service
Quick Setup - WAN Configurations
Please SelectCountry:
ISP: Other
WAN Link Type:
PPPoE (PPP over Ethernet)
35VPI/VCI: 8 ([0~255] / [32~65535])
XXXXXXXX
PPP Username:
********
PPP Password:
Encapsulation Mode:
LLC/SNAP-BRIDGING
(optional)
1480
MTU (bytes):
(optional)
PPPoE Service Name:
(optional)
Back Skip WAN
Next
/
Quick Setup - Wireless Configurations
TP-LINK_XXXXWireless Network Name :
Network Authentication:
Wireless Network Key :
********
Enable Wireless:
Back Skip Wi-Fi
Next
(Also called SSID)
©2017 TP-Link
Find the SSID (network name) and
Wireless Password printed on the
product label at the bottom of the
modem router.
Click the network icon of your computer or go to Wi-Fi Setting of your
smart device, then select the SSID to join the network.
Computer Smart Device
Connections are available
Wireless Network Connection
Connect automatically
Connect
TP-LINK_XXXX
Wi-Fi
Wi-Fi
TP-LINK_XXXX
CHOOSE A NETWORK...
Other...
< Settings
Configuring the Modem Router
Connecting your computer to the modem router (Wired or
Wireless)
1.
a
b
Log in
admin
admin
http://tplinkmodem.net
WPA2-Personal (best/recommended)
For technical support and other information, please visit
http://www.tp-link.com/support, or simply scan the QR code.
7106507147 REV8.0.1
Connect a computer to the modem router and the LAN LED lights up.
FAQ (Frequently Asked Questions)
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