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TD-W8950N 150Mbps Wireless N ADSL2+ Modem Router User Guide
Appendix C: Troubleshooting
T1. What can I do if I don’t know or forget my password?
For default wireless password: Please refer to the “Wireless Password/PIN” labeled on the
bottom of the modem router.
For the web management page password: Reset the modem router first and then use the
default user name and password: admin/admin.
T2. How do I restore my modem router’s configuration to its factory default
settings?
With the modem router powered on, press and hold down the WPS/RESET button on the rear
panel of the modem router for more than 5 seconds and then release it. If all LEDs turn on
momentarily, you restore the modem router successfully.
Log into the Web Management page of the modem router, and go to Management >
Settings > Restore Default, click Restore Default Settings and wait until the reset process is
complete.
Note:
Once the modem router is reset, the current configuration settings will be lost and you will need to
re-configure the router.
T3. What can I do if I cannot access the web-based configuration page?
1) Configure your computer’s IP Address.
For Mac OS X
Click the Apple icon on the upper left corner of the screen.
Go to “System Preferences -> Network”.
Select Airport on the left menu bar, and then click Advanced for wireless configuration; or
select Ethernet for wired configuration.
In the Con-figure IPv4 box under TCP/IP, select Using DHCP.
Click Apply to save the settings.
For Windows
Setting IP address automatically (please refer to Appendix B: "Configuring the PC”.)
Select Obtain an IP address automatically, Choose Obtain DNS server automatically, as
shown in the Figure below:
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