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Chapter 12: Additional Information
231
Cause The folder that you tried to locate in Local Device does not exist.
A communications error occurred.
Cause An internal OBEX error occurred when the remote device was
started.
Solution If the device you to which you were unable to connect is not a
Bluetooth SD Card, try the operation again without FTP
authentication.
Troubleshooting for Toshiba IP Phone for
Pocket PC
VLI Lookup Server Not Accessible
Check Internet connection (refer to "Troubleshooting for Wi-Fi").
VLI Buddy Server Not Accessible
Check Internet connection (refer to "Troubleshooting for Wi-Fi").
Your G-Number or Password is Wrong
Make sure you set your G-Number and password properly.
Cannot call an IP phone
Make sure you log on to VLI Buddy Server. If you log on to it properly,
your status (Online, Offline, Busy or Away) is shown.
Check contact information in your buddy list or of your buddy icon.
Confirm your party's status is not offline.
Cannot call a phone
Make sure you log on to VLI Buddy Server. If you log on to it properly,
your status (Online, Offline, Busy or Away) is shown.
You cannot hear your party's voice
Check speaker volume on your Pocket PC.
Your party cannot hear your voice
Check microphone volume on your Pocket PC.
Make sure muting microphone is not activated. If Mute button color is red,
push Mute button again.
Cannot see your buddy list
Make sure you log on to VLI Buddy Server. If you log on to it properly,
your status (Online, Offline, Busy, or Away) is shown.
231


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