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Reports.................................................................................................................................................................49
Troubleshooting.................................................................................................................................................50
Securing the printer.................................................................................... 51
Locating the security slot................................................................................................................................. 51
Erasing printer memory.................................................................................................................................... 51
Restoring factory default settings................................................................................................................. 52
Statement of Volatility...................................................................................................................................... 52
Maintaining the printer.............................................................................. 53
Networking..........................................................................................................................................................53
Cleaning the printer..........................................................................................................................................54
Ordering parts and supplies...........................................................................................................................54
Replacing parts and supplies.........................................................................................................................55
Moving the printer.............................................................................................................................................65
Saving energy and paper................................................................................................................................66
Clearing jams.............................................................................................. 68
Avoiding jams.....................................................................................................................................................68
Identifying jam locations..................................................................................................................................69
Paper jam in door A.......................................................................................................................................... 70
Paper jam in the rear door...............................................................................................................................73
Paper jam in the standard bin........................................................................................................................ 74
Paper jam in the duplex unit...........................................................................................................................75
Paper jam in trays.............................................................................................................................................. 76
Paper jam in the multipurpose feeder......................................................................................................... 76
Troubleshooting.......................................................................................... 78
Network connection problems.......................................................................................................................78
Issues with supplies..........................................................................................................................................79
Paper feed problems........................................................................................................................................80
Printing problems.............................................................................................................................................. 82
Contacting customer support.......................................................................................................................109
Upgrading and migrating......................................................................... 110
Hardware............................................................................................................................................................ 110
Software.............................................................................................................................................................. 114
Firmware..............................................................................................................................................................116
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