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Veel gestelde vragen
Ik heb aangegeven dat ik mijn oude telefoonnummer wil behouden. Hoe weet ik
de status hiervan?
U kunt de status van de zogenaamde nummerportering controleren via het Serviceweb
van Solcon (http://serviceweb.solcon.nl). U kunt inloggen met de gebruikersnaam en het
wachtwoord dat in uw opleveringsbrief staat.
Hoe kan ik het modem instellen?
U stelt het modem in vanachter uw computer. Open de internetbrowser en typ
‘http://192.168.1.254’. U kunt nu de instellingen van het modem aanpassen.
Het lukt mij niet om ADSL te installeren?
U kunt contact opnemen met de Servicedesk van Solcon. Komt u er samen niet uit, dan
kan er een monteur langskomen (tegen betaling) die de installatie voor u uitvoert.
26


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