If your vehicle is equipped with a HomeLink system (Version 7), our drive and radio receiver with 868.6 MHz are compatible.
Another radio frequency (40.685 or 434.42 MHz) must be used with older HomeLink systems. Information can be found under
“http://www.eurohomelink.com“ or contact your specialist dealer.
IMPORTANT!
Many malfunctions can be resolved by a control unit reset (delete force values), then reprogram the drive.
If you cannot nd the malfunction in the table and eliminate it, take the following actions:
• Perform a control unit reset (delete force values) on the control unit.
• Disconnect connected accessories (e.g. photo eyes) and reconnect the jumper for a safety connection.
• Set all DIP switches to the factory setting.
• If settings have been changed using TorMinal, perform the control unit reset with TorMinal.
• Check all connections on the direct connectors and terminal strip and retighten if necessary.
Drive malfunctions can be corrected according to the following table. If this does not help, contact your specialist dealer for assistance or consult our
website at http://www.sommer.eu.
MalfunctionPossible causesCorrective action
Lighting ashes.Drive has not been programmed,
no force values stored.
Program the drive. See chapter "Commissioning - programming
the drive".
Drive does not function and lights do not
light up.
No power.Stick in the power mains plug.
No control unit installed.Install the control unit.
Circuit breaker for garage circuit
has tripped.
Replace circuit breaker, check circuit with a different consumer
device (e.g. electric drill).
No lights when opening and closing
the door.
Defective bulb.Replace light bulb. See chapter "Care and maintenance - light bulb
replacement".
Drive doesn't function.Control unit incorrectly installed.Plug the control unit correctly into the connector.
Drive does not function when operated
with a hand-held remote control.
Battery in the hand-held transmitter
is at.
Replace battery with new one.
The hand-held remote control has
not been programmed for the radio
receiver.
Program hand-held transmitter.
Incorrect radio frequency.Check the frequency (868/434 MHz, without external antenna).
The command is constantly pending
because the button of the hand-held
remote control is stuck.
Release the key or exchange the hand-held transmitter.
Safety input tripped (e.g. photo eyes
defective).
• Remove obstacle from photo eyes.
• Repair photo eyes.
• Direct connector not properly plugged in.
Drive does not function when button-
operated.
Button not connected or defective.Connect button or replace it.
Door stops while closing, moves about
10 cm in the opposite direction, and stops.
Actuation of the force cut-off due to an
obstacle.
Remove obstacle, open door completely.
Incorrect force values programmed or
force tolerance set too low.
Delete force values and reprogram.
Guide idler incorrectly adjusted.Readjust the guide idler, see the chapter "Commissioning -
adjusting the door Closed + Open end positions".
Door incorrectly adjusted or defective
(e.g. spring shaft).
Have door adjusted or repaired by a technician.
Drive has not been programmed,
no force values stored.
Program the drive. See chapter "Commissioning - programming
the drive".
Door stops while opening, moves about
10 cm in the opposite direction and stops.
Actuation of the force cut-off due to
an obstacle.
Remove obstacle. Move door completely to "door Close" end
position using button.
Incorrect force values programmed or
force tolerance set too low.
Delete force values and reprogram.
Guide idler incorrectly adjusted.Readjust the guide idler, see the chapter "Commissioning -
adjusting the door Closed + Open end positions".
Door stops while opening.Connected photo eye interrupted and
DIP switch 1 is ON.
Eliminate interruption or turn DIP switch 2 to OFF.
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