What to do if …
ʑ
Water is running out. – Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
ʑ
Water not flowing in.
Detergent not washed in.
– (Start/Pause) not selected?
– Tap not open?
– Filter blocked? Clean the filter. a Page 10
– Supply hose kinked or jammed?
ʑ
Washing-machine door cannot
be opened.
– Safety function active. Stop programme? a Page 4
–
(Rinse stop = without final spin) selected? a Page 3, 4
– Can be opened via emergency release only? a Page 6
ʑ
Programme does not start.
– (Start/Pause) or
(Finish in) time selected?
– Door closed?
ʑ
Detergent solution is not drained.
–
(Rinse stop = without final spin) selected? a Page 3, 4
– Clean the drain pump. a Page 10
– Clean outlet pipe and/or drainage hose.
ʑ
Water not visible in the drum. – Not a fault – water below the visible area.
ʑ
Spin result not satisfactory.
Washing wet/too damp.
– Not a fault – unbalanced load detection system has stopped the spin cycle, washing
unevenly distributed.
Distribute small and large items of washing in the drum.
– â (Less Ironing) selected? a Page 5
– Too low speed selected? a Page 5
ʑ
The programme duration
changes during the wash cycle.
– Not a fault – the programme sequence is optimised for the particular wash process.
This may result in changes to the programme duration in the display field.
ʑ
Spin cycle actuated several
times.
– Not a fault – unbalanced load detection system adjusts imbalance.
ʑ
Residual water in the dispenser
for care product ~.
– Not a fault – effect of the care product not impaired.
– If required, clean insert. a Page 9
ʑ
Odour formation in the washing
machine.
– Run Ê Cottons 90 °C programme without washing.
Use standard detergent.
ʑ
Foam is coming out of the
detergent drawer.
– Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into dispenser II
(not for outdoor, sports and down-filled textiles!).
– Reduce detergent dosage for the next wash cycle.
ʑ
Loud noise formation, vibrations
and “Wandering” during spin
cycle.
– Appliance feet fixed? Secure appliance feet. a Installation instructions
– Transportation protection devices removed?
Remove transportation protection devices. a Installation instructions
ʑ
Noises during spin and drain
cycles.
– Clean the drain pump. a Page 10
ʑ
Display panel/indicator lights do
not function while the appliance
is running.
– Power failure?
– Fuse tripped? Switch on/replace fuse.
– If the fault occurs repeatedly, call customer service.
ʑ
The programme takes longer
than usual.
– Not a fault – unbalanced load detection system adjusts imbalance by repeatedly
distributing the washing.
– Not a fault – foam detection system active – a rinse cycle is switched on.
ʑ
Detergent residue on the
washing.
– Occasionally phosphate-free detergents contain water-insoluble residue.
– Select Rinse m or brush the laundry after washing.
ʑ
In the pause status
(Start/Pause) flashes very
quickly and a signal sounds.
– Water level too high. Washing cannot be reloaded.
Immediately close washing machine door.
– Select (Start/Pause) to continue the programme.
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
– Set programme selector to { Off and pull out the mains plug.
– Turn off the tap and call customer service. a Installation instructions
