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Troubleshooting
Troubleshooting
Problem Cause Action
Cooking is nished,
but the cooling fan is
still running.
The fan automatically
runs for a certain amount
of time to ventilate inside
the oven.
This is not a product
malfunction, so there is
no need to worry.
The oven does not
heat.
If the door is open Close the door and
restart.
If oven controls are not
correctly set
Refer to the chapter on
oven operation and reset
the oven.
If the household fuse has
been blown or the circuit
breaker has operated
Replace the fuse or reset
the circuit. If it happens
repeatedly, call an
electrician.
Smoke comes out
during operation.
During initial operation Smoke may come from
the heater when you rst
use the oven. This is not
a malfunction, and if you
run the oven 2-3 times, it
should stop happening.
If there is food on the
heater
Let the oven cool
sufciently and remove
the food from the heater.
There is a burning or
plastic smell when
using the oven.
If using plastic or other
containers that are not
heat-resistant
Use glass containers
suitable for hot
temperatures.
Problem Cause Action
The oven does not
cook properly.
If the door is often
opened during cooking
Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
frequently open the door,
the interior temperature
will be lower and this
may affect the results of
your cooking.
The set is warm
during pyro cleaning.
This is because pyro
cleaning uses high
temperatures.
This is not a product
malfunction, so there is
no need to worry.
There is a burning
smell during pyro
cleaning.
Pyro cleaning uses high
temperatures, so you
may smell food residue
burning.
This is not a product
malfunction, so there is
no need to worry.
Steam cleaning does
not work.
This is because the
temperature is too high.
Cool the oven and then
use
NV70K3370BS_EU_DG68-00751C-00_EN.indd 30 2017-05-24  3:22:22
30


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