532984
34
Zoom out
Zoom in
Previous page
1/35
Next page
Warranty Information
User’s Manual
G3 Station External Hard Drive
34
Limited Warranty
Warranty Period
The warranty period for product is three (3) years from the documented date of purchase from
Samsung or a Samsung’ authorized reseller.
Customer Service
To request warranty service, please contact the place of purchase, or visit our web site (www.samsunghdd.com)
for information on obtaining service or an RMA (Return Material Authorization) number. Submit your phone number, e-mail,
address, name, product model, and serial number(s) and an RMA number with all pertinent information will be provided to
you for returning product to Samsung. When you return the product to Samsung, the product must be properly packaged in
original packing with a traceable forwarder and freight prepaid to the return address listed on the RMA. Remember to write
the RMA number on the out side of box, or the shipment will be refused and returned to you at freight collect.
Samsung, or an authorized Samsung service center, will replace your product with a functionally equivalent product.
Samsung will not return your original drive and data recovery is not included.
It is highly recommended that you backup your data. Once your drive is received at Samsung, the ownership of the
product and all content therein will be transferred to Samsung.
Please contact Samsung with any comments or inquiries at www.samsunghdd.com
Samsung makes the following limited warranties during the warranty period: (a) the Products will function properly under
normal use; (b) the Products will be free from defects in materials or workmanship; (c) the Products will conform to the
published specifications; and (d) the Products will conform to any additional specifications agreed to in writing by the parties.
Samsung warranties do not cover any problem that is caused by (a) commercial use; accident; abuse; neglect; shock;
electrostatic discharge; heat or humidity beyond product specifications; improper installation; operation; maintenance or
modification; or (b) any misuse contrary to the instructions in the user’s manual; or (c) lost passwords; or (d) malfunctions
caused by other equipment.
Our limited warranties are void if a product is returned with removed, damaged, or tampered labels or any alterations
(including removal of any component or external cover). Our warranties do not cover data loss – back up the contents
of your drive to a separate storage medium on a regular basis. Also, consequential damages; incidental damages; and
costs related to data recovery, removal and installation are not recoverable under our warranties.
The following limited warranty applies to the Samsung External Hard Drive but does not supersede
regional and national laws and regulations.
34


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Samsung HX-DU010EC at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Samsung HX-DU010EC in the language / languages: English as an attachment in your email.

The manual is 13,37 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info