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8.2 Errors relating to cooking zones
Provided the self-help described does not work out
or is not practicable, the appliance has to be forwarded to the customer service.
Indicat
ion
Description
E2
T
emperature on the cooking zone
has
exceed
ed
the maximum
permissible value
,
e.g., due to an empty pot or another metal object, while the appliance is working
(see also temperature control of cooking zones).
Self-help: Eliminate the cause of overheating. When the cooking surface has cooled
down, the cooking zone can be put into operation again.
E4
Communication e
rror between cooking zone control and its superior control.
Self-help: Not possible the appliance has to be forwarded to the customer
service.
E5
Error relat
ing
to the respective control unit.
Self-help: Not possible the appliance has to be forwarded to the customer
service.
E6
Error relating
to the voltage supply of the respective control.
Self-help: Make sure the appliance is connected to a mains voltage conforming to
the information provided on the rating label.
E7
Unidentified error relating
to the respective control.
Self-help: Not possible the appliance has to be forwarded to the customer
service.
E9
Error rela
ting
to the temperature sensor of the respective control.
Self-help: Not possible the appliance has to be forwarded to the customer
service.
9. CLEANING AND MAINTENANCE
Always switch the appliance off via the ON/OFF sensor [1]. Remove any coarse residues using a
special glass scraper, which is available in the specialist trade and in household equipment shops.
Thereafter, clean the cold glass ceramic surface with soapy water and dry it using a clean cloth or
kitchen tissue.
Cleaning agents suitable for Ceran
®
/glass ceramic cooktops are commercially available. Apply the
lotion to the whole glass ceramic surface, rubbing gently until there is no soiling visible anymore.
Never immerse the appliance in water. Do not use a steam jet appliance for cleaning it. Make sure
no water or steam can infiltrate the appliance from below. Never use abrasives, steel wool or
sharp, scratchy objects.
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