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Troubleshooting
46
Tips to Avoid Paper Jams
The occurrence of paper jams can be signicantly reduced by using the recommended types
of print media. In the event of paper jams, follow the instructions described in “Removing Paper
Jams” in the User Guide.
Load paper as instructed in the section on “Loading Paper” in the User Guide. Adjust the posi-
tion of the paper guide properly.
Do not overload the feed tray.
Do not attempt to remove paper from the feed tray when the printer is printing.
Bend the sheets back and forth, fan the stack and atten the paper before loading it.
Do not use corrugated, folded, wet or curled paper.
Do not mix different types of paper in the same feed tray.
Use only recommended print media. See “Loading Paper” in the User Guide.
Store the print media in a suitable environment.
Choose the correct paper type from the printer driver.
Do not remove the paper from the tray when printing.
The jammed sheet of paper will likely be covered with unused toner. Be careful not to get it on
your hands or clothes.
Toner on prints made immediately after removing a paper jam may be insufciently fused and
can smudge. Make test prints until smudges no longer appear.
Do not force a jammed paper out of the printer as it may tear. Torn pieces left inside the machine
will cause further jams and possibly damage the machine.
Paper jams may lead to missing pages. Check whether there are any missing pages in the print
job and, if yes, re-print the missing pages.
Jammed paper may have oating toner. Be careful not to stain your clothes and hands when
removing jammed paper.
Do not pull out jammed paper strongly. Jammed paper may be torn and remain inside the ma-
chine.
Try opening and closing the maintenance cover or switching the power on and off. The machine
may eject the jammed paper automatically.
EN
GB M290-8632A
48


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