589314
20
Zoom out
Zoom in
Previous page
1/21
Next page
17
USER MANUAL MultiPad PMP880TD
7. Troubleshooting
When I turn on my Windows tablet, nothing appears on the screen.
•If the screen is blank, make sure that:
- The power adapter is connected to the tablet and the power cord is
plugged into a working electrical outlet.
- The tablet power is on. Press and hold the Power button for three seconds for confirmation.
- Press and hold the Power button for seven seconds to force shut down the tablet. Then press
the power button for three seconds to restart.
•If these items are set correctly and the screen remains blank, have the tablet serviced.
The screen goes blank while my Windows tablet is on.
•Your power management is enabled. Press the Power button to resume from sleep mode.
The touch screen responds slowly or improperly
If the touch screen is not responding properly, try the following:
- Remove any protective covers from the touch screen. Protective covers may prevent the
device from recognising your inputs and are not recommended for touch screen devices.
- Ensure that your hands are clean and dry when tapping the touch screen.
- Restart your device to clear any temporary software bugs.
- Ensure that your device software is upgraded to the latest version.
- If the touch screen is scratched or damaged, take it to your local dealer.
The critical low-battery error message appears, and the Windows tablet immediately turns off.
•The battery power is getting low. Connect the power adapter to the Windows tablet.
The Windows tablet enters sleep mode immediately after Power-on.
•Makesurethat:
- The battery is charged.
- The operating temperature is within the acceptable range.
If the battery is charged and the temperature is within range, do the following:
1. Press the Power button for three seconds to turn on the tablet.
2. Press and hold the Power button for seven seconds to force shut down.
3. Press the Power button for three seconds again to restart.
If the problem persists, have the tablet serviced.
The tablet does not return from sleep mode and it does not work.
•If the tablet does not return from sleep mode, it might be because the battery is depleted.
•If your tablet is in sleep mode, connect the power adapter to the tablet. Then press the Windows
button or the Power button.
•If your tablet is powered-off, connect the power adapter to the tablet. Then press the Power
button to resume operation.
The screen is unreadable or distorted.
•Make sure that the screen resolution and color quality are correctly set.
Incorrect characters appear on the screen.
•Make sure that the operating system or programs are installed correctly.
7
20


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Prestigio MultiPad Visconte Quad PMP880 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Prestigio MultiPad Visconte Quad PMP880 in the language / languages: English as an attachment in your email.

The manual is 4,6 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info