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Polycom RealPresence Trio Solution User Guide
Polycom, Inc. 5
Forward Skype for Business Calls to a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Forward Calls to Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Simultaneously Ring a Group of Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Change the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Initiating and Managing Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Initiating and Managing Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Tips for Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Initiate Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Add Additional Participants to a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Merge Calls into a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
End Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Hold Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Resume Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Manage Conference Call Participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Initiating and Managing Skype for Business Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . 40
Initiating a Skype for Business Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Initiate a Skype for Business Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Initiating a Group Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Initiate a Group Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Initiate a Group Conference Call in the Skype for Business Client . . . . . . . . . . . . . . . 42
Initiate a Conference Call during a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Add Contacts to a Skype for Business Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Send Contacts Active Conference Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Viewing a List of Conference Participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Exit the Participants List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Return to the Participants List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Managing Skype for Business Conference Participants . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Muting Conference Participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Demote or Promote Conference Participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Enable and Disable Conference Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Remove Conference Participants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Lock and Unlock a Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Managing Video Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Tips for Video Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Video Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Set the Call Rate for Video Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Change Video Clarity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Change How Far-End Video Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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