628301

Polycom RealPresence Trio Manual

89
Zoom out
Zoom in
Previous page
1/90
Next page
Polycom, Inc. 89
Troubleshooting
This section lists potential issues, problems, and common difficulties and possible solutions to guide you
towards resolving those issues. This section includes the following troubleshooting topics:
● Troubleshoot the RealPresence Trio Visual+
● Troubleshoot the Calendar
● Login
● Content Sharing
Troubleshoot the RealPresence Trio Visual+
If your or the far-end’s video stream or content is not displaying on the monitor, you need to check the status
of the RealPresence Trio Visual+ and make sure the accessory is on and paired with the RealPresence Trio
8800.
To check the status of the RealPresence Trio Visual+:
1 On the system, navigate to Settings > Status > Networked Devices.
2 Make sure that the Paired Device is Connected.
If the paired device is not connected, contact your system administrator.
Troubleshoot the Calendar
When you do not see the Calendar icon on the Home screen, or you are not receiving meeting reminders,
it is possible that the system is not connected to the Microsoft Exchange Server. You can check the status
of the calendar to make sure it is connected to the Exchange Server.
To check the status of the Calendar feature:
1 Navigate to Settings > Status > Calendar.
2 On the Calendar screen, make sure the Status field includes Connected to server.
3 If the status of the Calendar states that it is not connected to the server, contact your administrator.
Login
If the system has incorrect login credentials, or if you need to re-submit Login Credentials, one of the
following occurs on the system:
… 89


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Polycom RealPresence Trio at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Polycom RealPresence Trio in the language / languages: English as an attachment in your email.

The manual is 1,01 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info