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8 Getting Help
• Software Help
For Japan For North America
ArcSoft Japan Support Center (Tokyo) ArcSoft HQ Support Center
Tel: +81-03-3834-5256 (Fremont California, CA)
Fax: +81-03-5816-4730 Tel: 1-800-762-8657 (toll free number)
Web: http://www.mds2000.co.jp/arcsoft Fax: 1-510-440-1270
E-mail: japan@arcsoft.com and E-mail: support@arcsoft.com
support@mds2000.com
For China For North America
ArcSoft China Support Center (Beijing) ArcSoft HQ Support Center
Tel: 8610-6849-1368 (Fremont California, CA)
Fax: 8610-6849-1367 Tel: 1-800-762-8657 (toll free number)
E-mail: china@arcsoft.com Fax: 1-510-440-1270
E-mail: support@arcsoft.com
For Oceania For Europe/Middle East/Africa & Rest
ArcSoft Australian Support Center of the World
(Baulkham Hills, New South Wales) ArcSoft Europe Support Center (Ireland)
Tel: 61 (2) 9899-5888 Tel: +353-(0) 61-702087
Fax: 61 (2) 9899-5728 Fax: +353-(0) 61-702001
E-mail: support@supportgroup.com.au E-mail: europe@arcsoft.com
• Spypen Online Services and Support
Website: http://www.spypen.com
• Customer Support
plawa-feinwerktechnik GmbH & Co. KG
Bleichereistr. 18
73066 Uhingen - Germany
Helpline: +49 (7161) 93872-0 (English, Deutsch)
Website: www.spypen.com, www.plawa.de
Email: support@plawa.de
9 Appendix
• Technical Specications
Memory: Internal memory - 16MB NAND Flash
Image Performance for Video on Web-cam:
Up to 24fps (approx.) for 320 x 240 pixel
Still Image Resolution: • High Resolution - 1280 x 1024 pixel (with 3:1 compression)
Normal Resolution - 1280 x 1024 pixel (with 6:1 compression)
Low Resolution - 640 x 512 pixel (with 6:1 compression)
Storable Images(base on 16MB NAND Flash storage):
High Resolution - 10 images (approx.)
Normal Resolution - 30 images (approx.)
Low Resolution - 95 images (approx.)
Zoom Rate: 2X Digital Zoom
Video Clip:
Unlimited when connected to the computer via video capture software
Limited when using the Internal NAND Flash - 1 minute 40 seconds (approx.) at 320 x 240 pixel and
15 fps.
File Format:
Still Image - Compression in JPEG format after download to PC via USB (depend on application used)
Video Clip - AVI format
External Connector: USB
Auto Power Off: After 60 seconds inactivity
Self-timer: Electronic self-timer with 10 seconds delay
Power Supply:
SPOX: USB Port, 2 x AAA Batteries (included)
Operating System:
For Windows® Users: Microsoft® Windows® 98SE, Me, 2000 or XP
MicroMegaSPOX UM GerEn.indd 05/07/2002, 05:05 PM15
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