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8.Troubleshooting & FAQs
8.3 SmoothTouch
Q1 : Pourquoi la fonctionnalité tactile
n'est pas disponible lorsque je
touche l'écran ?
Rép.: Veuillez vous assurer que le
câble USB fourni est connecté
correctement entre votre
ordinateur et l'écran.
Q2 : Est-ce que la fonctionnalité tactile
n'existent que sur le système
d'exploitation Windows 10 ?
Rép.: La fonction tactile ne fonctionne
que sur les SE et les applications
qui prennent en charge les
fonctions tactiles.
Q3 : Pourquoi la fonctionnalité tactile
est très lente ?
Rép.: La réponse de la fonction
tactile dépend de la vitesse
de la configuration de votre
ordinateur. Par exemple, votre
appareil doit être classé certifié
Windows ou Android sur la page
des spécifications pour répondre
aux exigences minimales de la
fonction tactile afin de maximiser
la fonctionnalité tactile.
Q4 : Pourquoi ma réponse tactile n'est
pas douce ?
Rép.: Vous pouvez avoir besoin de
nettoyer la surface enverre de
l'écran avec du matériel de
nettoyage d'écran approprié de
temps en temps, car le verre a
tendance à ramasser la saleté de
vos doigts. Veuillez garder vos
mains propres et sèches avant de
toucher l'écran pour assurer un
fonctionnement tactile correct.
30


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