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PENTAGRAM EON PRIME [P 5330]
Troubleshooting
If you experience problems with the device, use the tips below. The current list of problems and solutions can be
found at www.pentagram.eu/support . If the problem persists, contact Technical Support.
Symptoms Probable cause How to fix
Problems with turning on. Battery low. Charge the battery.
Problems with inserting
the memory card.
You insert the memory card in an incorrect
way.
Read the Memory card section to
find information on inserting the
memory card.
Screen does not react to
taps.
Device has frozen. Turn off and on the device with the
switch. If that does not help, press
the RESET button on the side of the
device.
Problems with connecting
to the computer.
USB cable connected improperly. Connect the USB cable properly.
12
EN
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