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Why does my Notebook show less storage space than indicated on the
packaging?
The storage capacity indicated on the packaging and in the technical
speciications refers to the total storage capacity of your Notebook. However,
a portion of the total storage is also used by the operating system and system
applications.
Why am I getting no sound from my Notebook?
You may have connected headphones to your Notebook. When headphones are
connected, the speakers of the Notebook are automatically disabled. Disconnect
the headphones from the Notebook in order to activate the speakers again.
If there is still no sound from the speakers, check whether the sound on the
Notebook is switched on and whether the volume is set high enough.
Why does my Notebook just switch off sometimes?
If the energy level of the battery falls below a critical level, the Notebook
displays a corresponding warning. If you ignore these warnings, the Notebook
is put into sleep mode at a charge level of 5 per cent in order to counteract total
discharge of the battery. Total discharge can lead to a situation where it is no
longer possible to charge the Notebook. For this reason, connect the tablet to
the charger at this point at the latest in order to prevent data loss and damage
to the battery.
My Notebook won’t switch on. What can I do?
The battery may not be suficiently charged to allow the Notebook to switch on.
Connect the Notebook to the charger (see Section 9) to recharge the battery.
How can I install Windows Updates on my Notebook?
Your Notebook checks for new updates daily (an Internet connection must be
available) and displays an appropriate message in the Action Center when
new updates are available. To ensure your Notebook is always up-to-date, it is
therefore extremely important to connect the Notebook regularly to the Internet
(see Section 17). If you selected the "Express settings" option in the start
assistant when you switched on for the irst time, the Notebook automatically
performs available updates when you shutdown (download and installation).
You can change this setting at a later point in time. To do this, call up the settings
(see Section 16) and select the method used to install updates under "Update &
security" →"Windows Update" "Advanced options"
What can I do if the internal storage of my Notebook is full or almost full?
To relieve the pressure on the internal storage of your Notebook and free up
storage space, you can transfer media iles stored on the Notebook (for example,
images, videos or text iles) to an external storage device (for example, a USB
stick or suitable memory card) or you can delete apps that you no longer require.
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