631680
16
Zoom out
Zoom in
Previous page
1/17
Next page
FAQ
Yes! You can take the USB ash drive from the OPU device and plug it directly to your PC and
access the recorded video.
(Remember to plug the USB ash drive back into the OPU when nished.)
At Oplink, we take your security seriously. There are two levels of security steps we provide to ensure
your data are secured. First, Oplink requires all users to go through an authentication process with
encrypted transmission during sign-in. Secondly, after the authentication process, everything is
encrypted during the transmission of all contents via the internet; Oplink App uses bank-level AES data
encryption.
We recommend you to change your password as soon as possible by using any of the following methods
to sign in to your account to make the change to the password:
- Use a smart device with Oplink Connected App installed.
- Visit web.OplinkConnected.com on a web browser.
Alternatively, you may also contact us to disable your account for you.
Because Oplink System is a fully IoT interactive system, it will require the following:
- Broadband Internet connection (dial-up connections are not supported)
- Internet Router with an available LAN port.
- Smartphone with a Data Plan (for using the App features such as push notication, and video
streaming)
While we cannot email you the existing account password, you may request for a new password by
going to the Oplink Connected App login page, and tap the “Forgot password?” link and then go
through the steps to request a randomly generated password to be sent to your registered email.
(Password can be changed by tapping on the Sidebar Menu button on the app Main Menu, and then
tap “My Prole”)
With your privacy in mind, Oplink stores your videos locally. Event-triggered video recordings are
stored on your local ash drive plugged in your OPU's USB port, and for the live video clips manually
recorded, they are stored on your smart device.
Oplink Connected App is built to support multi-location management. You can manage as many
locations as you would like, and we do not place a limit on the number of Oplink Systems you can
purchase.
Yes, visit www.OplinkConnected.com, and then browse to the Support section to access user manuals.
If a camera is showing as oine, try power cycle the camera rst and wait approximately two minutes, if
the oine situation persists, try moving the camera closer to the OPU and power cycle the device again.
After the methods above, if the oine status is still not resolved, please contact Oplink Technical Support
for further troubleshooting assistance.
First, try checking your internet connection, if the connection is working properly, then unplug the
network cable from your OPU for 10 seconds, and then reconnect it. If the OPU is still oine after 5
minutes, please contact Oplink Technical Support for further troubleshooting assistance.
Q
Can I save the video(s) recorded on the ash drive to my PC?
Q
How can I be certain other people are not stealing my identity on the cloud?
Q
How do I retrieve my Oplink Mobile App password?
Q
How can I be sure unauthorized people are unable to look at my videos on the cloud?
Q
How many locations can I manage from my Oplink Connected App?
Q
If I lose my smartphone, what should I do?
Q
What are the requirements prior to purchasing an Oplink System?
Q
Is there a place I can view the user manual online?
Q
What can I do if a camera is oine?
Q
What can I do if my system is oine?
16


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Oplink TripleShield at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Oplink TripleShield in the language / languages: English, German, Dutch, French, Italian, Spanish as an attachment in your email.

The manual is 3,86 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Oplink TripleShield

Oplink TripleShield User Manual - English - 128 pages

Oplink TripleShield User Manual - English - 27 pages

Oplink TripleShield Installation Guide - English - 1 pages

Oplink TripleShield User Manual - German, Dutch - 128 pages

Oplink TripleShield User Manual - Dutch - 26 pages

Oplink TripleShield User Manual - French, Spanish - 128 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info