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Warranty Conditions
The following conditions comprise the requirements and scope of
our warranty conditions and do not affect our legal and
contractual warranty obligations.
We offer a warranty on our products in accordance with the
following conditions:
1. AXDIA products are covered by a 24 month warranty. We
will resolve damages or defects on AXDIA products free of
charge within 12 months of the purchase date under the
following warranty conditions. For any damage or defect
determined later than 12 months after the purchase date,
proof of a manufacturing fault must be submitted for repair
under warranty.
The warranty does not cover batteries and other parts, which
are considered consumables, parts that break easily such as
glass or plastic or defects based on normal wear and tear.
There is no warranty obligation in the event of marginal
differences compared to the target appearance and
workmanship provided these have a negligible effect on the
product's fitness for use, in the event of damage caused by
chemical or electrochemical effects, by water or generally
from abnormal conditions.
2. The warranty will be performed in such a way that we shall
decide whether to repair the defective parts or to replace
them with working parts free of charge. AXDIA reserves the
right to exchange the product for a replacement product of
equal value if the product that is sent in cannot be repaired
within a reasonable time or at reasonable cost. The product
can also be exchanged for a different model of the same
value. Requests cannot be made for repairs to be carried out
on site. Parts that have been replaced or exchanged become
our property.
37


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