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Warranty Conditions
The following conditions comprise the requirements and scope of
our warranty conditions and do not affect our legal and
contractual warranty obligations.
We offer a warranty on our products in accordance with the
following conditions:
1. We will resolve damages or defects on our products free of
charge within 12 months of the purchase date under the
following warranty conditions. For any damage or defect
determined later than 12 months after the purchase date, proof
of a manufacturing fault must be submitted for repair under
warranty.
The warranty does not cover batteries, rechargeable batteries
and other parts, which are considered consumables, parts that
break easily such as glass or plastic or defects based on
normal wear and tear. There is no warranty obligation in the
event of marginal differences compared to the target
appearance and workmanship provided these have a
negligible effect on the product's fitness for use, in the event of
damage caused by chemical or electrochemical effects, by
water or generally from abnormal conditions. Damage that is
brought about by disregard of the user manual or other
improper handling, unauthorized interventions in the installed
system or the installation of additional software, is also
excluded.
2. The warranty will be performed in such a way that we shall
decide whether to repair the defective parts or to replace them
with working parts free of charge. AXDIA reserves the right to
exchange the product for a replacement product of equal value
if the product that is sent in cannot be repaired within a
reasonable time or at reasonable cost. The product can also
be exchanged for a different model of the same value.
Requests cannot be made for repairs to be carried out on site.
Parts that have been replaced or exchanged become our
property.
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