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Netgear XAV1004 Powerline AV Ethernet Adapter Manual

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v1.1, September 2009
Chapter 3
Troubleshooting
This chapter gives information about troubleshooting your XAV1004 Powerline AV Ethernet
Adapter.
Product Registration, Support, and Documentation
Register your product at http://www.netgear.com/register. Registration is required before you can
use our telephone support service.
Product updates and Web support are always available by going to:
http://www.netgear.com/support.
When the Powerline AV Ethernet Adapter is connected to the Internet, click the Knowledge Base
or the Documentation link under the Web Support menu to view support information or the
documentation for the Powerline AV Ethernet Adapter.
Basic Functioning
After you turn on power to the XAV1004 device, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED is on.
2. After approximately 10 seconds, verify that:
a. The power LED is solid green.
b. The Powerline LED is lit.
c. The Ethernet LED on the Powerline AV Ethernet Adapter lights or blinks.
If any of these conditions does not occur, refer to the appropriate following section.
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