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Netgear WNDA3100v3 - N600 WiFi USB Adapter Manual

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Troubleshooting and Frequently Asked Questions
25
N600 WiFi USB Adapter
2. Click the Other button.
The IP address and other details display. For more information, see View More
Information About the Adapter and Network on page 18.
Adapter LED Is Not Lit
The adapter LED lights blue when it connects to a WiFi network. The LED blinks if you are
using WPS to connect to a WiFi network.
If the LED does not light, try the following suggestions:
• Remove and reinsert the adapter.
• Check the Windows device manager to see if the adapter is recognized and enabled.
Reinstall the adapter software, if necessary
.
• Insert the adapter into a dif
ferent USB port on your computer if one is available.
Cannot Join a WiFi Network
Try the following tips:
• Before you use the adapter to join a WiFi network for the first time, you must install the
adapter software or drivers. See Install and Set Up NETGEAR genie on page 5.
• Make sure that your adapter is inserted securely into the USB port on your computer
.
The adapter LED lights blue when the adatper is inserted.
• Use the adapter
’s NETGEAR genie to check the status:
a. Click the adapter
’s NETGEAR genie icon on your desktop or in the Windows
system tray.
The Home screen displays a diagram that shows the status of the adapter’s WiFi
connection.
b. Check the color-coded line between the computer and the router in the diagram.
When the adapter is not connected to any WiFi network, a red dashed line is
displayed.
If the diagram shows a green line between the computer and the router, the adapter is
connected to a WiFi network.
You might be connected to the wrong WiFi network, or
the WiFi network’s Internet connection might not be working.
c. T
o connect to a different network, click the Join a Network button and select the
correct WiFi network.
• If the network uses WiFi security
, make sure that you use the correct WiFi security
settings or use Push 'N' Connect if the network supports WPS.
• Some networks restrict use to only computers or WiFi devices with known MAC
addresses. If that is the case, follow the steps in View More Information About the
… 25 …


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