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Troubleshooting
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WiFi Booster for Mobile WN1000RP
Joining WiFi Networks
To join a WiFi network, you have to know its network name (also called the SSID) so that you
can select it. If the network is secure, you have to know the passphrase or wireless key. If the
booster does not connect to the network that you selected, the following message displays:
Connection was not established to the selected network.
If this happens, it could be for one of these reasons:
The network name, passphrase, or key might have been typed incorrectly. Click Cancel,
use the Smart Wizard to select the network from the list, and retype the passphrase or
key. This is case-sensitive. PASSWORD25 is not the same as Password25 or
password25. See
Log In to the Booster on page 11.
If the Smart Wizard does not find your wireless network (it is not displayed in the Select
Existing Network screen), check to see if your wireless network is still up and running.
Make sure that the router is turned on. If possible, move the booster closer to the router
and click Try Again.
If the booster Link Rate LED is red, this indicates a poor wireless connection. The best
connection is established when there is a clear line of sight between the booster and the
router you are connecting to. Make sure that there are no physical obstacles between the
booster and the router, and try to move the booster closer to the router.
If you use the Smart Wizard, and the booster cannot connect to the router or cannot get an IP
address from the router, it displays the following message:
You are not able to connect to the Internet. Click Continue to run through setup again to
connect to your network.
If you click Continue, the Smart Wizard starts again. If you click Exit, the Status screen
displays.
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