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User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access Point
42 Troubleshooting
Make sure the power adapter is connected to a functioning power outlet. If it
is in a power strip, make sure the power strip is turned on. If it is plugged
directly into the wall, verify that it is not a switched outlet.
Make sure you are using the correct NETGEAR power adapter supplied with
your access point.
One or both of the wireless activity lights do not light
up
The access point’s antennae are not working.
If either of the Wireless Activity lights stays off, disconnect the adapter from
its power source and then plug it in again. Contact NETGEAR if the Wireless
Activity light remains off.
The Ethernet Link/Act light is not lit
There is a hardware connection problem.
Make sure the cable connectors are securely plugged in at the access point and
the network device (hub, switch, or router). There must be a switch, hub, or
router between the access point and an Ethernet LAN or Cable/DSL modem.
Make sure the connected device is turned on.
Be sure the correct cable is used. Use a standard Category 5 Ethernet patch
cable. If the network device has Auto Uplink™ (MDI/MDIX) ports, you may
use either a cross-over cable or a normal patch cable.
I cannot access the Internet or the LAN with a wireless
capable computer
There is a configuration problem.
You may not have restarted the computer with the wireless adapter to have
TCP/IP changes take effect. Restart the computer.
The computer with the wireless adapter may not have the correct TCP/IP
settings to communicate with the network. Restart the computer and check
that TCP/IP is set up properly for that network. The usual setting for Windows
is the Network Properties are set to Obtain an IP address automatically.
The access point’s default values may not work with your network. Check the
access points default configuration described against the configuration of
other devices in your network.
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