670576
1
Zoom out
Zoom in
Previous page
1/2
Next page
Installation Guide
Note: The MAC address and serial
number can also be found in the product
label on the bottom of the unit.
Part 1: Unpack the Shipping Carton
Verify that all items are present.
MAC address:
Serial number:
Ethernet cable
Power adapter
CMD31T Cable Modem
Part 2: Install the Cable Modem
1. Complete the connections as shown in the connections diagram.
a. Connect the coaxial cable to the NETGEAR CMD31T Cable Modem.
b. Use the Ethernet cable to connect your laptop or computer to the
NETGEAR CMD31T Cable Modem.
c. Connect the power adapter.
2. Power on your computer.
Note: It takes at least 15 minutes for your NETGEAR CMD31T Cable Modem to
come online on the network.
c.
a.
b.
3. Wait until the cable modem status shows online. After the modem registers
with your cable Internet service provider, the following LEDs should be lit:
Power LED: Solid green
Online LED: Solid green
If the Power LED is not solid green, check your power adaptor connections.
Part 3: Contact Your Cable Operator
1. Call your cable operator and tell the customer service person that you are
installing a new cable modem
that you have bought from a retail store.
Note: The contact information listed may change. The contact number can also
be found in your monthly broadband billing statement.
2. When asked, provide the cable modem’s serial number and MAC address
listed on the front page of this installation guide.
3. Wait for the customer service operator to confirm that your device is active.
If you do not have Internet connection with the new NETGEAR cable
modem, then you should ask the customer service agent to verify whether
he or she can see your cable modem
online.
If not, the customer service agent should help you with instructions to verify
why the cable modem
does not connect with your high-speed Internet
service.
If the customer service agent can confirm that your cable modem is visible as
online to the agent, then you should reboot your computer or laptop or home
gateway that is connected to your cable modem
. Try checking your online
status again.
You are now able to enjoy your Internet service with the NETGEAR CMD31T
Cable Modem.
Cable Service Provider Contact Information
Cablevision: www.cablevision.com Comcast: 1-800-COMCAST (1-800-266-2278)
Charter: 1-888-438-2427 Time Warner Cable: 1-800-892-2253
CMD31T Cable Modem
Visit http://www.netgear.com/CMD31T for information about connecting your device
with your cable operator.
1


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Netgear CMD31T at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Netgear CMD31T in the language / languages: English as an attachment in your email.

The manual is 0,92 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info