IMPORTANT: Please observe your Neato robot during the first few cleaning runs and make any adjustments to the cleaning environment to optimize navigation. Also, while Neato robots have a
smart navigation system that avoids obstacles, the robot may occasionally bump into furniture, objects pets and people. Therefore, if you have special objects that could potentially be damaged
by the bumping, remove these objects from the room or use boundary markers. Similarly, the Neato robot’s rotating brush operates like a regular upright vacuum cleaner, so do not use the
Neato robot on floors or rugs (e.g., with fringes) that you would not use a regular upright vacuum on. Neato Robotics is not responsible for any damage to furniture, objects, rugs, or flooring.
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
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