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What if I am connected wirelessly but my connection seems
slow or keeps dropping?
Wireless range can be limited by a variety of issues, including
weak wireless clients and challenging building configurations.
You may need to reposition your units to improve the
coverage in your home.
Avoid interference from Bluetooth headsets and stereos,
microwave ovens, WiFi-capable printers, and 2.4 GHz cordless
phones and base stations. Try not to put the Router or
Satellite(s) close to these types of interfering devices.
You may need another Satellite unit to provide coverage
throughout your home. The MH7021 is a single Satellite unit
designed to work with the MH7022 or MH7023 whole home
WiFi systems.
What if I don’t know my Wireless Network Name/SSID or
Security Key/Password?
The MotoManage app provides an easy way for you to look up
or change your current Network Name and Password settings.
Otherwise, the default values are printed on the back label of
your unit. Use these unless you changed them. If you have a
device that connects wirelessly to the Router, it may show the
Wireless Network Name/SSID and Password.
If all else fails, reset the device to factory defaults by pressing
the Reset button on the bottom of the case for 10 seconds. (A
paperclip helps.) You can then use the default values.
Do you have any other questions? We have lots more
information at www.motorolanetwork.com/mentor
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