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6 TROUBLESHOOTING
20
Problem Possible Solutions
There are black
bars on all four
sides of the
picture.
This may occur on a 16:9 TV if the active video
for an SD broadcast is in letterbox format. To
confirm, wait for a commercial or look for a
graphic, such as a network logo. If the
commercial fills the screen from top to bottom,
or the graphic appears below the active video,
the program is being letterboxed by the
broadcaster. You can minimize this by activating
the zoom feature on the TV.
A broadcaster may include black bars on either
side of a wide screen broadcast. This is called a
“hybrid” aspect ratio and results in a black
border surrounding the video on a 4:3 TV.
Because this is part of the broadcast, the
DCH200 cannot correct the video. You may be
able to minimize the border using the zoom
feature on the TV.
30


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