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Problem solving guide
94
Faults with automatic cleaning and/or descaling
Problem Cause and remedy
After switching on, a
message appears
informing you that
automatic cleaning and/
or descaling could not
be carried out.
All removable parts, such as the water container, drip
tray, brew unit or central spout, must be fitted.
The water container must be filled with water at least
up to the descaling symbol.
The machine door was not closed.
Confirm the message withOK.
Make sure that the coffee machine is ready to use
before the next automatic cleaning and/or
descaling process.
The coffee machine was not switched off at the start
time.
The automatic maintenance programmes will only
start if the coffee machine is switched off.
Confirm the message withOK.
Change the start time if neccesary.
Descale the appliance
appears even though a
ready-to-use descaling
cartridge has been
fitted. Drinks cannot be
made.
Depending on the water hardness level in your area
and your usage behaviour, the coffee machine needs
to be descaled using the maintenance programme
occasionally.
For this you will need to use Miele descaling tablets.
Descale the coffee machine using the
maintenance programme (see “Cleaning and care
– Descaling the machine”).
94


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