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Problem solving guide
82
Unsatisfactory results
Problem Cause and remedy
The coffee is not hot
enough.
The cup has not been pre-heated.
The smaller the cup and the thicker its sides, the
mor
e important it is to pre-heat it.
P
re-heat the cup, for example, with hot water.
The brewing temperature has been set too low.
Set a higher br
ewing temperature (see "Coffee the
way you like it – Brewing temperature").
The filters in the brew unit are blocked.
Remove and clea
n the brew unit by hand (see
"Cleaning and care – Brew unit").
Degr
ease the brew unit (see "Cleaning and care –
Brew unit").
The heating-up time is
ge
tting longer, the
amount of water being
dispensed is incorrect
and the coffee machine
is not performing
properly.
The coffee machine needs descaling.
Descale the coffee machine (see "Descaling").
Coffee is not being
dispensed fr
om both
spouts evenly. Milk may
be sputtering when
being heated up.
Coffee deposits in the central spout are obstructing
dispensing.
D
ismantle the central spout and clean the
components – with the exception of the stainless
steel cover – in the dishwasher (see "Cleaning and
care – Central spout").
The central spout should be cleaned once a
week.
The coffee grinder
mak
es a louder noise
than usual.
The coffee bean container has become empty during
the grin
ding process.
Fill
the container with fresh beans.
There may be stones in amongst the coffee beans.
Switch the coffee machi
ne off immediately. Call
Miele.
82


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