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Si las instrucciones descritas en este capítulo no resuelven el problema,
desinstale y vuelva a instalar el software de la impresora.
Instale el software de la impresora
a Inserte el CD del software de la impresora.
b Cuando aparezca la pantalla de instalación del software de la impresora
Lexmark, haga clic en Instalar ahora.
Si la pantalla de instalación no aparece, consulte la página 18.
c Siga las instrucciones en pantalla para completar la instalación
del software de la impresora.
La impresora sigue sin funcionar.
(Windows)
Compruebe la instalación del software de la impresora
a Haga clic en Inicio Programas o Todos los programas Lexmark Z65 Centro
de soluciones Lexmark Z65.
b En la ficha Solución de problemas, haga clic en Imprimir una página de prueba.
Si la página de prueba se imprime, la impresora funciona correctamente. Si la
página de prueba no se imprime, consulte la Ayuda del software de la impresora
(consulte la página 4).
Desinstale el software de la impresora
a En el escritorio, haga clic en Inicio, Programas o Todos los programas
Lexmark Z65 Lexmark Z65 Desinstalar.
b Siga las instrucciones que aparecen en pantalla para desinstalar
el software de la impresora.
c Reinicie el ordenador antes de instalar de nuevo el software de la
impresora.
27


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