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Troubleshooting
Insufficient memory prompt appears during app installation
Please free up some memory and try to install again.
The touch screen does not work or is not sensitive
Please long-press the power key for over 10 seconds to restart.
Cannot start or system crashed
Please charge the battery for half an hour and then long-press the power key for
over 10 seconds to restart.
Makes no sound when called or is not audible
Please adjust the volume using the volume keys.
Cannot access the internet via wireless network
Restart the wireless router or go to Settings and restart Wlan.
Cannot wakeup the tablet from sleep mode
Please long-press the power key to restart.
28


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