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EN
SWITCHING OFF
You can stop your appliance at all times: the appliance will emit two beeps and then it will stop soon afterwards.
The steam nozzle on your
machine seems partially or
completely clogged.
Ensure that the opening in the end piece is not obstructed by milk residue or
limescale. Unclog the holes with the needle supplied with your appliance.
The steam nozzle makes little or no
milk froth.
For milk-based drinks, you use very fresh, very cold pasteurised or UHT milk. It is
also advisable to use a cold container. If the results do not improve, try changing
the brand of milk.
No steam comes out of the nozzle.
Empty the tank and temporarily remove the lter cartridge. Fill the water tank with
mineral water which is high in calcium (> 100 mg/l) and run successive steam
cycles.
The auto-cappuccino set makes
little or no froth.
The auto-cappuccino set does not
take in milk.
Check that the accessory is correctly attached to the appliance, remove it then
replace it.
Check that the exible tube is not obstructed or pierced and that it is correctly
attached to the accessory so as to make it airtight. Rinse and clean the accessory
(refer to the “Auto-cappuccino accessory” chapter).
There is water underneath the
appliance.
Before removing the water tank, wait for 15 seconds after the coffee has nished
owing so that the machine nishes its cycle properly.
Check that the drip tray is correctly positioned on the machine; it should always
be in place, even when the appliance is not in use.
Check that the drip tray is not full.
The drip tray should not be removed during a cycle.
After emptying the coffee grounds
collector and cleaning the coffee
drawer, the warning message is still
displayed.
Correctly replace the coffee drawer and the coffee grounds collector, follow the
instructions on the screen.
Wait at least for 6 seconds before replacing them.
The coffee dispenses too slowly.
Turn the coffee neness knob to the right to make the grounds courser (this could
also depend on the type of coffee used).
Run one or several rinsing cycles.
Change the Claris Aqua Filter System cartridge (see “Installing the lter”).
The water/steam is not dispensed
normally from the steam nozzle.
At the beginning or end of making a drink, the steam nozzle may drip slightly.
The coffee neness knob is difcult
to turn.
Only change the grinder setting when it is running.
The espresso or coffee is not hot
enough.
Change the coffee temperature setting. Warm the cup by rinsing it with hot water
before making the drink.
The coffee is too lightly coloured or
too weak.
Avoid using oily, caramelised or avoured coffee. Check that the coffee bean
container has coffee in it and that is it dispensing correctly.
Decrease the drink volume, increase the drink strength.
Turn the coffee neness knob to the left to make the grounds ner.
Make the drink in two cycles by using the 2 cups function.
The appliance is not producing
coffee.
A problem has been detected during preparation of the drink.
The appliance has restarted automatically and is ready for a new cycle.
Why can I not start the descaling or
cleaning program ? Why does my
machine not request to be descaled
or cleaned ?
The machine only requests to be cleaned once it has made several types of coffee.
The machine only requests a descaling cycle once it has made a certain number
of drinks using steam.
A power failure occurs during a
cycle.
The appliance is automatically restarted when power is switched back on.
11


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  • EA8000 stuck on automatic maintenance and then gives error code 13. Any ideas what to try? Submitted on 17-7-2021 at 01:58

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