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GSM Desktop Phone GDP-04 User’s Guide
JM50114_ENG.doc 14
TROUBLESHOOTING
JabloCOM is improving the GDP-04 phone software as well as the JabloSuite call management software continuously.
If you find an incorrect phone behavior, please use Update Device Firmware within the JabloSuite SW and check if you
use the latest software release available (menu Tools -> Update Device Firmware). Detail instruction update instructions
as well as the latest JabloSuite version you can find on our website - www.jablocom.com/support
.
Problem / Error message Solution
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Your SIM card is not placed in the SIM holder correctly or the phone does not support your SIM card
type. Check if the SIM card is placed in the holder correctly or contact your GSM service provider.
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The phone cannot work with the inserted SIM. You may be using a SIM card of another GSM
provider in a SIM-locked phone. Contact your GSM service provider.
R
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!
!
The network refused to register your SIM card into the network. Contact your service provider.
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The network did not correctly perform the USSD command you sent. Check the command syntax or
contact your service provider.
U
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The network refused the USSD command during USSD dialog. Repeat sending the command or
contact your service provider.
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There is a conflict between your request and the current phone status, for example during
phonebook import from SIM. Repeat your request.
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Your text message was not sent to the network correctly. Check the phone number and try again. If
the error repeats, contact your service provider.
A
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Possible problem on the attached analogue phone. Unplug the GDP-04 power adaptor, check your
analog phone and its cable and reconnect power adaptor to the GDP-04.
E
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Wrong input or action was performed, for example an incorrect service code or an incorrect SIM
toolkit command. Confirm you are using correct code.
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An incorrect PIN was entered. Enter a correct one.
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.
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Internal error of the phone. Switch the phone off, disconnect the internal battery for about 10
seconds and then switch the phone on again. If the error repeats, return the phone for service.
TECHNICAL SPECIFICATIONS
Dimensions 230x220x100 mm, 920 g
Display Illuminated graphical LCD, Resolution 132x65 dots, 82x40 mm
Phonebook 500 names and 1000 numbers
SMS text memory 32 kB memory for SMS storage (50 received messages + 50 sent messages + 100 on SIM memory capacity)
Call history Memory for 100 records: history of missed, outgoing and incoming calls
Ringing melodies 20 unique melodies
SMS typing Built-in QWERTY keypad
Speed dialing 6 memory keys (up to 12 numbers), label for records
Operating temperature -10 °C to + 55 °C; 25 to 75 % humidity
AC power adaptor 100 – 240 V AC-50 to 60 Hz, 12 V/1 A DC
Back-up battery LiIon or LiPoly battery, 1100mAh
GSM system 900/1800/1900 MHz or 850/1800/1900 MHz tri-band system (see the product label), compliant to GSM phase 2/2 +
Antenna Built-in GSM antenna +2.15dbm for EGSM900/DCS1800 or GSM850/PCS1900 bands
Data connectivity GPRS class 10: max. 85.6 kbps, CS1, CS2, CS3 and CS4
Audio parameters Echo cancellation, Noise reduction, HR, FR, EFR and AMR audio codec
Hands-free calling Built-in speaker and microphone
Language Multilanguage support – downloadable language sets
Analogue phone line standard analog phones (for PSTN) or a master line of PBX, Caller ID support, DTMF
14


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