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Dépannage / support
En cas de problèmes avec votre e-reader, s'il vous plaît utiliser les sources d'information et de soutien suivants:
1. Lire le mode d'emploi pour des solutions possibles
2. Consultez notre section Foire aux questions du site. Dans de nombreux cas, un autre utilisateur
peut avoir connu le même problème et a trouvé une solution déjà. La base de données FAQ contient des
centaines de sujets. Vous trouverez sous http://faq.icarusreader.com
3. Poser une question notre département de support. Pour ce faire, envoyer un mail
à support@distriread.com qui va ouvrir un ticket de support pour vous
4. Mise à niveau du firmware (voir la section suivante)
5. Seulement si les étapes 1-4 ne devraient pas conduire à une solution, demander un RMA
sur http://rma.icarusreader.com
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