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Phone Clone is only available on devices running Android 4.4 or later.
Clone Data from an iPhone or iPad
1 On your new device, open Phone Clone (in the Tools folder by default). Alternatively,
go to
Settings > System & updates > Phone Clone, touch This is the new phone,
then touch iPhone/iPad.
2 Follow the onscreen instructions to download and install Phone Clone on your old device.
3 On your old device, open
Phone Clone and touch This is the old phone. Follow the
onscreen instructions to connect your old device with your new device by scanning a code
or connecting manually.
4 On your old device, select the data you want to clone, then follow the onscreen
instructions to complete the data cloning.
Phone Clone is only available on devices running iOS 8.0 or later.
Reset Your Device
Reset Network Settings
This operation will reset your Wi-Fi, mobile data network, and Bluetooth settings. It will not
change any other settings on your device or delete any data.
Go to Settings > System & updates > Reset, touch Reset network settings, then follow
the onscreen instructions to reset network settings.
Reset All Settings
This operation will reset all network settings, ngerprints, face recognition data, and the lock
screen password of your device. It will not delete any data from your device.
Go to Settings > System & updates > Reset, touch Reset all settings, then follow the
onscreen instructions to reset all settings.
Restore Factory Settings
This operation will erase all the data on your device, including your accounts, app data,
system settings, installed apps, music, images, and all les on the internal storage. Make sure
to back up your data before restoring your device to its factory settings.
Go to
Settings > System & updates > Reset > Reset tablet, touch Reset tablet, then
follow the onscreen instructions to restore your device to its factory settings.
Update the System Online
When an update is available, your device will prompt you to download and install the update
package.
Settings
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