682196
4
Zoom out
Zoom in
Previous page
1/10
Next page
3
What if my HP Sprocket isn’t responding or won’t
connect to my mobile device?
If you have trouble connecting or other issues, reset the device.
Remove the Paper Cover and press and hold the small button near the
Paper Tray until the printer turns o. Restart the device.
Caring for your HP Sprocket 200
Remove ngerprints, dust, and dirt from the printer using a dry microber cloth.
Keep the Paper Cover on to prevent dust and debris from entering the paper path.
Update the printer rmware. Make sure your mobile device is connected to the Internet and then open the HP
Sprocket app. If there is a rmware update available, a rmware update screen displays. Follow the on-screen
prompts to complete the update. Your printer must be charged to 25% or higher before a rmware update.
Keep your sprocket app updated. If you don’t have your mobile app set to automatically update, go to the
appropriate app store and make sure the latest version is installed.
There are two ways you might need to reset your sprocket printer.
Hardware Reset
If the printer isn't responding or won't connect to your mobile device, try performing a hardware reset. Remove the
Paper Cover and press and hold the small round button near the Paper Tray until the printer turns o. The printer
will automatically restart. When you complete a hardware reset, your personalized settings will not be reset (Custom
Name, Personal Color, etc.).
How to Reset your Sprocket 200
Factory Reset
If you need to return to the factory default settings or want to gift your sprocket to someone else, complete a
factory reset. A factory reset might also be used if Privacy is turned on for your mobile device and the device is lost.
Completing a factory reset would allow a new phone to connect. Before completing a factory reset, update your printer
rmware.
You can initiate a factory reset by using the steps below. A factory reset can only be completed when the USB
charging cable is NOT connected to the printer.
1. Hold the power button for about 7 seconds total. After 3 seconds, the Status LED light will turn o to indicate the printer
is shutting down; continue to hold the Power button until the LED lights start to ash.
2. Release the power button. The LEDs will continue blinking for about 6 seconds.
3. While the LEDs are blinking, press and release the power button. The device will remain o until you power on again.
4. Power on; the printer will be reset to factoring settings. After a factory reset, all settings are reset to factory defaults
(Custom Name, LED color, Sleep Time, Auto-O, etc.)
If you decide you do NOT want to reset the printer to factory defaults, you can abandon the reset. While the LEDs are
blinking, do not press the Power button as directed in step three above. This will also cancel the factory reset.
If you want to pair again with your device after a Factory Reset, make sure to also "forget" your device in your operating
system's Paired Devices list. Then, re-pair.
4


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP Sprocket 200 serie at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP Sprocket 200 serie in the language / languages: English as an attachment in your email.

The manual is 0,67 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP Sprocket 200 serie

HP Sprocket 200 serie Additional guide - English - 14 pages

HP Sprocket 200 serie Additional guide - German - 14 pages

HP Sprocket 200 serie User Manual - German - 10 pages

HP Sprocket 200 serie Additional guide - Dutch - 14 pages

HP Sprocket 200 serie User Manual - Dutch - 10 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info